Communication Service Providers (CSPs) compete in an extremely commercialized industry and must differentiate their products and services at every stage of the consumer experience. The increasing rise of digital service companies and OTT service providers progressively erodes CSP earnings. CSPs must collaborate with adjacent businesses such as financial services and insurance to develop distinct service… Continue reading Digital Financial Solutions: Unleashing New Opportunities for CSPs
In today’s rapidly evolving world, access to financial services has become a crucial aspect of economic development and empowerment. Unfortunately, millions of people around the globe still lack basic banking services, leaving them excluded from the formal financial system. However, with the advent of agency banking, there is hope for bridging this gap and improving… Continue reading Closing the Gap: Boosting Financial Inclusion with Agency Banking
In the era of rapid technological advancement, the banking industry is at the forefront of embracing digital transformation. The digital transformation in banking has not only disrupted traditional banking practices but has also paved the way for innovative financial solutions and transformed the way transactions are conducted. Revolutionizing Banking with Digital-360 Digital transformation in banking… Continue reading The Rise of Digital Banking and Payments
Digital wallets and Cashless Payments are increasingly becoming the preferred payment method for consumers around the world. This trend is expected to continue and even accelerate in 2023, making it a strategic imperative for CSP to adopt these payment methods. They offer a more convenient and secure way to make payments. With digital wallets, customers… Continue reading Why Digital Wallets and Cashless Payments are the Future of CSPs?
Gamification has been challenging traditional banking applications to implement newer features in recent times. From the elements of the characters to modernizing the application with games, implementing advanced software has resulted in influencing customer behavior by enhancing their engagement through deploying powerful tools and consumer motivation. Gamification has become a powerful tool to deliver key… Continue reading Make Banking More Exciting through Gamification