{"id":31756,"date":"2026-04-29T08:40:19","date_gmt":"2026-04-29T08:40:19","guid":{"rendered":"https:\/\/www.6dtechnologies.com\/fr\/?post_type=case-studies&#038;p=31756"},"modified":"2026-04-29T08:40:19","modified_gmt":"2026-04-29T08:40:19","slug":"transformation-de-lengagement-client-a-oman","status":"publish","type":"case-studies","link":"https:\/\/www.6dtechnologies.com\/fr\/case-studies\/transformation-de-lengagement-client-a-oman\/","title":{"rendered":"Transformation de l&#8217;engagement client pour un fournisseur de services de communication de premier plan \u00e0 Oman gr\u00e2ce \u00e0 la gestion de la valeur client (CVM)."},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Un op\u00e9rateur de t\u00e9l\u00e9communications de premier plan \u00e0 Oman \u00e9tait confront\u00e9 au d\u00e9fi d&#8217;am\u00e9liorer l&#8217;engagement client et son efficacit\u00e9 op\u00e9rationnelle sur un march\u00e9 en constante \u00e9volution. Pour relever ces d\u00e9fis, il s&#8217;est associ\u00e9 \u00e0 6D Technologies afin de mettre en \u0153uvre Magik, une plateforme compl\u00e8te de gestion de la valeur client int\u00e9grant la gestion de campagnes et des analyses avanc\u00e9es. Cette solution globale visait \u00e0 int\u00e9grer des sources de donn\u00e9es et des canaux de communication h\u00e9t\u00e9rog\u00e8nes, permettant ainsi aux op\u00e9rateurs d&#8217;offrir des exp\u00e9riences client personnalis\u00e9es et fluides.<\/span><\/p>\n","protected":false},"featured_media":31758,"template":"","class_list":["post-31756","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/case-studies\/31756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/types\/case-studies"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/media\/31758"}],"wp:attachment":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/media?parent=31756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}