{"id":32096,"date":"2026-07-10T09:54:17","date_gmt":"2026-07-10T09:54:17","guid":{"rendered":"https:\/\/www.6dtechnologies.com\/fr\/?post_type=case-studies&#038;p=32096"},"modified":"2026-07-13T07:44:58","modified_gmt":"2026-07-13T07:44:58","slug":"fidelisation-indonesie","status":"publish","type":"case-studies","link":"https:\/\/www.6dtechnologies.com\/fr\/case-studies\/fidelisation-indonesie\/","title":{"rendered":"R\u00e9inventer la fid\u00e9lisation et l&#8217;engagement client pour un op\u00e9rateur de t\u00e9l\u00e9communications num\u00e9riques indon\u00e9sien en forte croissance"},"content":{"rendered":"<p>Un op\u00e9rateur majeur de t\u00e9l\u00e9communications num\u00e9riques s&#8217;est associ\u00e9 \u00e0<a href=\"https:\/\/www.6dtechnologies.com\/\"> 6D Technologies<\/a> pour red\u00e9finir l&#8217;engagement client gr\u00e2ce \u00e0 la plateforme <a href=\"https:\/\/www.6dtechnologies.com\/products-solutions\/big-data-analytics\/\">6D MAGIK<\/a> Customer Value Management (CVM). En s&#8217;appuyant sur des analyses aliment\u00e9es par l&#8217;IA, l&#8217;orchestration de campagnes contextuelles, un lac de donn\u00e9es client centralis\u00e9 et une gestion intelligente de la fid\u00e9lit\u00e9, l&#8217;op\u00e9rateur a cr\u00e9\u00e9 un \u00e9cosyst\u00e8me d&#8217;engagement unifi\u00e9 pour plus de 12 millions d&#8217;abonn\u00e9s, renfor\u00e7ant la fid\u00e9lisation des clients, augmentant l&#8217;ARPU et g\u00e9n\u00e9rant des r\u00e9sultats commerciaux mesurables.<\/p>\n","protected":false},"featured_media":32099,"template":"","class_list":["post-32096","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/case-studies\/32096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/types\/case-studies"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/media\/32099"}],"wp:attachment":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/media?parent=32096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}