{"id":32106,"date":"2026-07-16T06:03:37","date_gmt":"2026-07-16T06:03:37","guid":{"rendered":"https:\/\/www.6dtechnologies.com\/fr\/?post_type=case-studies&#038;p=32106"},"modified":"2026-07-16T06:04:32","modified_gmt":"2026-07-16T06:04:32","slug":"magik-telecom-saoudien","status":"publish","type":"case-studies","link":"https:\/\/www.6dtechnologies.com\/fr\/case-studies\/magik-telecom-saoudien\/","title":{"rendered":"Acc\u00e9l\u00e9rer la fid\u00e9lisation des clients et la croissance de l\u2019ARPU pour un op\u00e9rateur de t\u00e9l\u00e9communications saoudien de premier plan"},"content":{"rendered":"<p>La marque digitale d\u2019un op\u00e9rateur de t\u00e9l\u00e9communications Tier 1 de premier plan en Arabie saoudite s\u2019est associ\u00e9e \u00e0 <a href=\"https:\/\/www.6dtechnologies.com\/\">6D Technologies<\/a> pour renforcer l\u2019engagement client gr\u00e2ce \u00e0 <strong><a href=\"https:\/\/www.6dtechnologies.com\/products-solutions\/big-data-analytics\/\">6D MAGIK<\/a> Customer Value Management (CVM)<\/strong>. Con\u00e7ue sur une architecture cloud native bas\u00e9e sur des microservices, la solution a unifi\u00e9 l\u2019intelligence client, la gestion de la fid\u00e9lit\u00e9, la gamification et les analyses pilot\u00e9es par l\u2019IA au sein d\u2019une plateforme unique. Prenant en charge plus de 3 millions de clients, cette mise en \u0153uvre a permis d\u2019offrir des exp\u00e9riences client personnalis\u00e9es, de favoriser une prise de d\u00e9cision fond\u00e9e sur les donn\u00e9es et d\u2019am\u00e9liorer de mani\u00e8re mesurable la fid\u00e9lisation des clients, l\u2019ARPU et la r\u00e9duction du taux d\u2019attrition.<\/p>\n","protected":false},"featured_media":32107,"template":"","class_list":["post-32106","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/case-studies\/32106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/types\/case-studies"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/media\/32107"}],"wp:attachment":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/media?parent=32106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}