{"id":16459,"date":"2023-10-02T06:06:37","date_gmt":"2023-10-02T06:06:37","guid":{"rendered":"https:\/\/www.6dtechnologies.com\/fr\/?page_id=16459"},"modified":"2025-07-26T10:06:55","modified_gmt":"2025-07-26T10:06:55","slug":"case-management","status":"publish","type":"page","link":"https:\/\/www.6dtechnologies.com\/fr\/bss-numerique\/systeme-de-gestion-des-dossiers\/","title":{"rendered":"Case Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16459\" class=\"elementor elementor-16459\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ceda32 module-header-section elementor-section-content-bottom elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"0ceda32\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-084d177\" data-id=\"084d177\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-867a7d0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"867a7d0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a297845\" data-id=\"a297845\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aaaa530 elementor-widget elementor-widget-heading\" data-id=\"aaaa530\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">La gestion de cas<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c993d5a elementor-widget elementor-widget-html\" data-id=\"c993d5a\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p style=\"text-align: left;\r\nfont: normal normal 200 29px\/38px Poppins;;\r\nletter-spacing: 0px;\r\ncolor: #FFFFFF;margin:0px\">Logiciel complet de gestion de cas <\/br> pour un service client am\u00e9lior\u00e9\r\n\r\n<\/p>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ee4e1d1 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"ee4e1d1\" data-element_type=\"section\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:100,&quot;sticky_effects_offset&quot;:11,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f0b4cd animated-slow elementor-invisible\" data-id=\"7f0b4cd\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19a44b1 elementor-widget elementor-widget-shortcode\" data-id=\"19a44b1\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"21325\" class=\"elementor elementor-21325\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-263b9817 elementor-section-full_width animated-slow elementor-hidden-mobile elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"263b9817\" data-element_type=\"section\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:50,&quot;sticky_effects_offset&quot;:11,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c0cb932 animated-slow elementor-invisible\" data-id=\"6c0cb932\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-506ca1a1 stikyiicon elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"506ca1a1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3a9ca06d animated-slow elementor-invisible\" data-id=\"3a9ca06d\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInDown&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-2af35a8d elementor-widget__width-initial elementor-absolute elementor-widget elementor-widget-html\" data-id=\"2af35a8d\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n <ul id=\"MiniLeftNav\" style=\"width: 100%;background: #0f32783d;padding: 1px;border-radius: 30px;\">\r\n                        <li>\r\n                            <a class=\"navtext\" href=\"https:\/\/www.6dtechnologies.com\/fr\/digital-transformation-solution\/\"><div class=\"side-item-one\"><\/div> <span>Transformation num\u00e9rique<\/span><\/a>\r\n                        <\/li>\r\n                        <li>\r\n                            <a class=\"navtext\" href=\"https:\/\/www.6dtechnologies.com\/fr\/6d-canvas-5g\/\"><div class=\"side-item-two\"><\/div> \r\n                                <span>Mon\u00e9tisation de la 5G<\/span>\r\n                            <\/a>\r\n                        <\/li>\r\n                        <li>\r\n                             <a class=\"navtext\" href=\"https:\/\/www.6dtechnologies.com\/fr\/ai-powered-telco\/\">\r\n\t\t\t\t\t\t\t <div class=\"side-item-three\"><\/div> \r\n                                <span>AI-Powered Telco<\/span>\r\n                             <\/a>\r\n                        <\/li>\r\n                        <li>\r\n                            <a class=\"navtext\" href=\"https:\/\/www.6dtechnologies.com\/fr\/cloudification\/\"><div class=\"side-item-four\"><\/div> \r\n                                <span>Cloudification<\/span>\r\n                            <\/a>\r\n                        <\/li>\r\n                        \r\n                          <li>\r\n                            <a class=\"navtext\" href=\"https:\/\/www.6dtechnologies.com\/fr\/enterprise\"><div class=\"side-item-five\"><\/div> \r\n                                <span>Entreprise<\/span>\r\n                            <\/a>\r\n                        <\/li>\r\n                      \r\n                    \r\n                    <\/ul>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7be39c53\" data-id=\"7be39c53\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-730805b elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"730805b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42f6e06\" data-id=\"42f6e06\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9883db7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9883db7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-41a7c78\" data-id=\"41a7c78\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11d7e79 elementor-widget elementor-widget-shortcode\" data-id=\"11d7e79\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-804da16 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"804da16\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-90537aa\" data-id=\"90537aa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-621bb94 elementor-widget elementor-widget-text-editor\" data-id=\"621bb94\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Le logiciel de gestion de cas fournit un syst\u00e8me robuste pour g\u00e9n\u00e9rer, collecter et r\u00e9soudre des cas \u00e0 partir d&#8217;interactions clients sur divers canaux. Cet outil polyvalent rationalise le suivi et la r\u00e9solution des dossiers dans divers segments de client\u00e8le, services et secteurs d&#8217;activit\u00e9. La solution logicielle de gestion de dossiers fournit une vue \u00e0 360 degr\u00e9s de chaque dossier, y compris sa source de cr\u00e9ation, l&#8217;horodatage de cr\u00e9ation, la priorit\u00e9 attribu\u00e9e, l&#8217;heure estim\u00e9e de cl\u00f4ture, l&#8217;agent d\u00e9sign\u00e9, la file d&#8217;attente associ\u00e9e, l&#8217;\u00e2ge du ticket, les d\u00e9tails de cl\u00f4ture et des informations suppl\u00e9mentaires telles que des notes textuelles. et des enregistrements vocaux.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1d47d3e\" data-id=\"1d47d3e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7d66fc elementor-align-right openpopup elementor-widget elementor-widget-button\" data-id=\"b7d66fc\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21.133\" height=\"26.969\" viewBox=\"0 0 21.133 26.969\"><path id=\"Path_9932\" data-name=\"Path 9932\" d=\"M26.373,8.394a.639.639,0,0,0,0-.187.629.629,0,0,0,0-.069.845.845,0,0,0-.206-.236L20.594,2.457a.816.816,0,0,0-.216-.138h-.069a.57.57,0,0,0-.177,0H5.987a.747.747,0,0,0-.737.668V28.545a.747.747,0,0,0,.737.737H25.646a.747.747,0,0,0,.737-.737V8.444A.2.2,0,0,1,26.373,8.394ZM20.23,18.853,16.3,22.224l-.088.069-.157.069a.659.659,0,0,1-.236,0,.58.58,0,0,1-.226,0,.521.521,0,0,1-.167-.079l-.088-.059L11.4,18.853a.742.742,0,0,1,.983-1.111l2.713,2.32V9.869a.737.737,0,0,1,1.474,0V20.062l2.693-2.33a.742.742,0,1,1,.983,1.111Zm4.679-9.672H20.083a.737.737,0,0,1-.737-.737V3.725h.4l1.042.983,3.018,2.949L24.879,8.7Z\" transform=\"translate(-5.25 -2.313)\" fill=\"#fff\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9l\u00e9charger la brochure<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-64831c4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"64831c4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-cd74711\" data-id=\"cd74711\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbc54ff elementor-widget elementor-widget-image\" data-id=\"dbc54ff\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"123\" height=\"241\" src=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/09\/arrow-img.svg\" class=\"attachment-full size-full wp-image-13868\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3723993 elementor-widget elementor-widget-html\" data-id=\"3723993\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p style=\"text-align: center;\r\nfont-size:  32px;font-weight:300;font-family: 'Poppins';letter-spacing: 0px;\r\ncolor: #011848;margin-bottom:40px\">Caract\u00e9ristiques\r\n<\/p>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6e32f32 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e32f32\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a2cebff\" data-id=\"a2cebff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fdabdf2 module-featu elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fdabdf2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bca42e7\" data-id=\"bca42e7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d478c72 elementor-widget elementor-widget-heading\" data-id=\"d478c72\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">G\u00e9n\u00e9ration et collecte de cas<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8fb1b0 elementor-widget elementor-widget-text-editor\" data-id=\"e8fb1b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Le syst\u00e8me g\u00e9n\u00e8re et collecte efficacement les dossiers \u00e0 partir de diff\u00e9rents points de contact client. Il garantit que les cas sont enregistr\u00e9s et pr\u00eats \u00e0 \u00eatre r\u00e9solus, offrant ainsi une approche structur\u00e9e de la gestion des cas.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-567151e\" data-id=\"567151e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3a32cee module-featu elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a32cee\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-377ca9d\" data-id=\"377ca9d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7717f9b elementor-widget elementor-widget-heading\" data-id=\"7717f9b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Priorisation et affectation<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80cfa82 elementor-widget elementor-widget-text-editor\" data-id=\"80cfa82\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Les cas peuvent se voir attribuer des priorit\u00e9s en fonction de leur gravit\u00e9 ou de leur criticit\u00e9. Le logiciel de gestion de cas permet une allocation efficace des ressources et garantit que les cas critiques re\u00e7oivent une attention imm\u00e9diate.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d17ef6e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d17ef6e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d6ec367\" data-id=\"d6ec367\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9b187eb module-featu elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9b187eb\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4535021\" data-id=\"4535021\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fee8984 elementor-widget elementor-widget-heading\" data-id=\"fee8984\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Journaux de diagnostic des probl\u00e8mes<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2356533 elementor-widget elementor-widget-text-editor\" data-id=\"2356533\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Le syst\u00e8me enregistre des informations de diagnostic d\u00e9taill\u00e9es sur les probl\u00e8mes signal\u00e9s dans les cas. Cela permet une identification et un d\u00e9pannage pr\u00e9cis des probl\u00e8mes, conduisant \u00e0 des r\u00e9solutions plus rapides.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4ee3cba\" data-id=\"4ee3cba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f833eac module-featu elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f833eac\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4ce475f\" data-id=\"4ce475f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f95c0c9 elementor-widget elementor-widget-heading\" data-id=\"f95c0c9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cat\u00e9gorisation et suivi des billets<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14d1074 elementor-widget elementor-widget-text-editor\" data-id=\"14d1074\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Les cas sont class\u00e9s et suivis syst\u00e9matiquement en fonction de cat\u00e9gories et sous-cat\u00e9gories pr\u00e9d\u00e9finies. Cela permet une gestion organis\u00e9e des cas et une r\u00e9cup\u00e9ration facile des informations li\u00e9es au cas.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ec6982b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ec6982b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1cab0f7\" data-id=\"1cab0f7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-acc6d8b module-featu elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"acc6d8b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-99dbf85\" data-id=\"99dbf85\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df8ebbd elementor-widget elementor-widget-heading\" data-id=\"df8ebbd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gestion et r\u00e9affectation des SLA des tickets<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de34e73 elementor-widget elementor-widget-text-editor\" data-id=\"de34e73\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Le logiciel de gestion des cas de t\u00e9l\u00e9communications g\u00e8re de mani\u00e8re proactive les accords de niveau de service (SLA) pour les cas, optimisant les temps de r\u00e9ponse et permettant un suivi syst\u00e9matique. Il prend \u00e9galement en charge la r\u00e9affectation des dossiers si n\u00e9cessaire.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0aa3b42\" data-id=\"0aa3b42\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6b4b9d1 module-featu elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b4b9d1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8f49e3d\" data-id=\"8f49e3d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48caab5 elementor-widget elementor-widget-heading\" data-id=\"48caab5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ticket de panne\/Ticket principal et escalade automatique<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efc2b65 elementor-widget elementor-widget-text-editor\" data-id=\"efc2b65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>En cas de pannes ou de probl\u00e8mes complexes, des tickets principaux peuvent \u00eatre cr\u00e9\u00e9s pour superviser plusieurs cas connexes. L&#8217;escalade automatique garantit que les cas sont transmis aux \u00e9quipes ou aux individus appropri\u00e9s pour une r\u00e9solution rapide.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-12c148f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"12c148f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8f10782\" data-id=\"8f10782\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbe6208 elementor-widget elementor-widget-html\" data-id=\"dbe6208\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p style=\"text-align: center;\r\nfont-size:  32px;font-weight:300;font-family: 'Poppins';letter-spacing: 0px;\r\ncolor: #011848;margin-bottom:40px\">Avantages\r\n<\/p>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9186a0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9186a0a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-87c1d9c module-benefits\" data-id=\"87c1d9c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-99cae84 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99cae84\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-ce31aa1\" data-id=\"ce31aa1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff39215 elementor-flip-box--effect-slide elementor-widget__width-inherit elementor-flip-box--direction-up elementor-widget elementor-widget-flip-box\" data-id=\"ff39215\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tGestion et suivi rationalis\u00e9s des billets\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tGestion et suivi rationalis\u00e9s des billets\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tLe logiciel de gestion de cas permet aux utilisateurs de prendre les mesures n\u00e9cessaires en fonction de l'\u00e9tat du ticket, garantissant ainsi des r\u00e9ponses rapides et une communication efficace avec les clients. Ce syst\u00e8me offre une approche de suivi des dossiers bas\u00e9e sur le cycle de vie, permettant aux utilisateurs de surveiller leur statut du d\u00e9but \u00e0 la fin. Cette transparence am\u00e9liore les mises \u00e0 jour des clients et garantit un traitement robuste des dossiers.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-15404e4\" data-id=\"15404e4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd778ea elementor-flip-box--effect-slide elementor-widget__width-inherit elementor-flip-box--direction-up elementor-widget elementor-widget-flip-box\" data-id=\"bd778ea\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tPriorit\u00e9 des billets configurable\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tPriorit\u00e9 des billets configurable\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tEn fonction de la gravit\u00e9 ou de la criticit\u00e9 d'un ticket, le syst\u00e8me permet aux utilisateurs d'attribuer un niveau de priorit\u00e9 au cas. Ce param\u00e8tre de priorit\u00e9 est flexible et configurable au sein du syst\u00e8me, s'alignant sur les besoins sp\u00e9cifiques de l'entreprise.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f11818b\" data-id=\"f11818b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-406b6e1 elementor-flip-box--effect-slide elementor-widget__width-inherit elementor-flip-box--direction-up elementor-widget elementor-widget-flip-box\" data-id=\"406b6e1\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tGestion flexible des cat\u00e9gories de dossiers\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tGestion flexible des cat\u00e9gories de dossiers\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tLes utilisateurs ont la possibilit\u00e9 de pr\u00e9d\u00e9finir, supprimer et mettre \u00e0 jour diverses cat\u00e9gories et sous-cat\u00e9gories de cas au sein du syst\u00e8me. Cette adaptabilit\u00e9 garantit que la cat\u00e9gorisation des cas reste align\u00e9e sur l\u2019\u00e9volution des exigences.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ffba4de elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ffba4de\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-64ff586\" data-id=\"64ff586\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-253fe8f elementor-flip-box--effect-slide elementor-widget__width-inherit elementor-flip-box--direction-up elementor-widget elementor-widget-flip-box\" data-id=\"253fe8f\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tGestion efficace des cas\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tGestion efficace des cas\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tLe syst\u00e8me g\u00e8re efficacement les accords de niveau de service (SLA) pour les cas, garantissant des r\u00e9ponses rapides et un suivi syst\u00e9matique de l'avancement des cas pour respecter les engagements de service. Cette plateforme prend \u00e9galement en charge des workflows de tickets personnalisables, permettant aux organisations d'adapter les processus \u00e0 leurs besoins uniques, am\u00e9liorant ainsi l'efficacit\u00e9 op\u00e9rationnelle.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-85337e6\" data-id=\"85337e6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9afc78 elementor-flip-box--effect-slide elementor-widget__width-inherit elementor-flip-box--direction-up elementor-widget elementor-widget-flip-box\" data-id=\"b9afc78\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tPrise en charge omnicanal\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tPrise en charge omnicanal\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tLe logiciel de gestion de cas offre une exp\u00e9rience omnicanal, permettant des interactions transparentes sur diff\u00e9rents canaux de communication, offrant ainsi aux clients la flexibilit\u00e9 de s'engager via leurs canaux pr\u00e9f\u00e9r\u00e9s.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-169f117\" data-id=\"169f117\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-693ac2e elementor-flip-box--effect-slide elementor-widget__width-inherit elementor-flip-box--direction-up elementor-widget elementor-widget-flip-box\" data-id=\"693ac2e\" data-element_type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper elementor-view-default\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tBase de connaissances robuste\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__back\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tBase de connaissances robuste\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tLa plateforme offre une riche base de connaissances, rendant les informations essentielles accessibles \u00e0 tous les utilisateurs CRM\/Self-Care. Cela inclut des didacticiels, des FAQ, des chatbots, des flux de processus, des guides de produits, des URL de r\u00e9f\u00e9rence externes et des documents SLA, am\u00e9liorant l'exp\u00e9rience utilisateur et la r\u00e9solution des probl\u00e8mes.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9feabf9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9feabf9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0e5e2e5\" data-id=\"0e5e2e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26f7ef6 elementor-widget elementor-widget-html\" data-id=\"26f7ef6\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p style=\"text-align: left;\r\nfont-size:  32px;font-weight:300;font-family: 'Poppins';letter-spacing: 0px;\r\ncolor: #011848;margin-bottom:0px\">Explore Other Canvas Modules\r\n<\/p>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ac21baf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac21baf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-f85adce\" data-id=\"f85adce\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bf3305d elementor-grid-1 elementor-grid-tablet-1 elementor-posts--thumbnail-top elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"bf3305d\" data-element_type=\"widget\" data-settings=\"{&quot;custom_columns&quot;:&quot;1&quot;,&quot;custom_columns_tablet&quot;:&quot;1&quot;,&quot;custom_columns_mobile&quot;:&quot;1&quot;,&quot;custom_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;custom_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;custom_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.custom\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t      <div class=\"ecs-posts elementor-posts-container elementor-posts   elementor-grid elementor-posts--skin-custom\" data-settings=\"{&quot;current_page&quot;:1,&quot;max_num_pages&quot;:1,&quot;load_method&quot;:&quot;&quot;,&quot;widget_id&quot;:&quot;bf3305d&quot;,&quot;post_id&quot;:16459,&quot;theme_id&quot;:16459,&quot;change_url&quot;:false,&quot;reinit_js&quot;:false}\">\n      \t\t<article id=\"post-16593\" class=\"elementor-post elementor-grid-item ecs-post-loop post-16593 page type-page status-publish has-post-thumbnail hentry\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"15300\" class=\"elementor elementor-15300 post-16593 page type-page status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60999608 module-section-footer elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60999608\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20ec3512 zoomcol\" data-id=\"20ec3512\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-146c104f imgzoom square elementor-widget elementor-widget-image\" data-id=\"146c104f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.6dtechnologies.com\/fr\/bss-numerique\/gestion-des-abonnements\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Subscription-management-scaled.jpg\" class=\"elementor-animation-grow attachment-full size-full wp-image-21757\" alt=\"Subscription Management\" srcset=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Subscription-management-scaled.jpg 2560w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Subscription-management-300x200.jpg 300w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Subscription-management-1024x683.jpg 1024w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Subscription-management-768x512.jpg 768w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Subscription-management-1536x1024.jpg 1536w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Subscription-management-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-691395ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"691395ed\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5728d0c1\" data-id=\"5728d0c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61e4000 elementor-widget elementor-widget-heading\" data-id=\"61e4000\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.6dtechnologies.com\/fr\/bss-numerique\/gestion-des-abonnements\/\">Subscription Management<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eec4645 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2eec4645\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tGestion des abonnements Permettre un contr\u00f4le transparent de la gestion des abonnements Le syst\u00e8me de gestion des abonnements t\u00e9l\u00e9coms est une solution robuste qui\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-538ef22\" data-id=\"538ef22\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2a9902 elementor-grid-1 elementor-grid-tablet-1 elementor-posts--thumbnail-top elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"f2a9902\" data-element_type=\"widget\" data-settings=\"{&quot;custom_columns&quot;:&quot;1&quot;,&quot;custom_columns_tablet&quot;:&quot;1&quot;,&quot;custom_columns_mobile&quot;:&quot;1&quot;,&quot;custom_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;custom_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;custom_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.custom\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t      <div class=\"ecs-posts elementor-posts-container elementor-posts   elementor-grid elementor-posts--skin-custom\" data-settings=\"{&quot;current_page&quot;:1,&quot;max_num_pages&quot;:1,&quot;load_method&quot;:&quot;&quot;,&quot;widget_id&quot;:&quot;f2a9902&quot;,&quot;post_id&quot;:16593,&quot;theme_id&quot;:16459,&quot;change_url&quot;:false,&quot;reinit_js&quot;:false}\">\n      \t\t<article id=\"post-16543\" class=\"elementor-post elementor-grid-item ecs-post-loop post-16543 page type-page status-publish has-post-thumbnail hentry\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"15300\" class=\"elementor elementor-15300 post-16543 page type-page status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60999608 module-section-footer elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60999608\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20ec3512 zoomcol\" data-id=\"20ec3512\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-146c104f imgzoom square elementor-widget elementor-widget-image\" data-id=\"146c104f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.6dtechnologies.com\/fr\/bss-numerique\/gestion-des-partenaires\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Partner-Management-scaled.jpg\" class=\"elementor-animation-grow attachment-full size-full wp-image-21750\" alt=\"telecom partner management\" srcset=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Partner-Management-scaled.jpg 2560w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Partner-Management-300x200.jpg 300w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Partner-Management-1024x683.jpg 1024w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Partner-Management-768x512.jpg 768w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Partner-Management-1536x1024.jpg 1536w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Partner-Management-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-691395ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"691395ed\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5728d0c1\" data-id=\"5728d0c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61e4000 elementor-widget elementor-widget-heading\" data-id=\"61e4000\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.6dtechnologies.com\/fr\/bss-numerique\/gestion-des-partenaires\/\">Partner Relationship Management<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eec4645 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2eec4645\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tGestion des relations partenaires Renforcer les partenariats et acc\u00e9l\u00e9rer la croissance avec le logiciel de gestion des partenaires Le logiciel de gestion des partenaires\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-0b83be8\" data-id=\"0b83be8\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d9d777 elementor-grid-1 elementor-grid-tablet-1 elementor-posts--thumbnail-top elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"6d9d777\" data-element_type=\"widget\" data-settings=\"{&quot;custom_columns&quot;:&quot;1&quot;,&quot;custom_columns_tablet&quot;:&quot;1&quot;,&quot;custom_columns_mobile&quot;:&quot;1&quot;,&quot;custom_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;custom_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;custom_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.custom\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t      <div class=\"ecs-posts elementor-posts-container elementor-posts   elementor-grid elementor-posts--skin-custom\" data-settings=\"{&quot;current_page&quot;:1,&quot;max_num_pages&quot;:1,&quot;load_method&quot;:&quot;&quot;,&quot;widget_id&quot;:&quot;6d9d777&quot;,&quot;post_id&quot;:16543,&quot;theme_id&quot;:16459,&quot;change_url&quot;:false,&quot;reinit_js&quot;:false}\">\n      \t\t<article id=\"post-16329\" class=\"elementor-post elementor-grid-item ecs-post-loop post-16329 page type-page status-publish has-post-thumbnail hentry\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"15300\" class=\"elementor elementor-15300 post-16329 page type-page status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60999608 module-section-footer elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60999608\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20ec3512 zoomcol\" data-id=\"20ec3512\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-146c104f imgzoom square elementor-widget elementor-widget-image\" data-id=\"146c104f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.6dtechnologies.com\/fr\/bss-numerique\/facturation-telecom\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1040\" src=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Billing-and-invoicing-scaled.jpg\" class=\"elementor-animation-grow attachment-full size-full wp-image-21743\" alt=\"Billing and Invoicing\" srcset=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Billing-and-invoicing-scaled.jpg 2560w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Billing-and-invoicing-300x122.jpg 300w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Billing-and-invoicing-1024x416.jpg 1024w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Billing-and-invoicing-768x312.jpg 768w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Billing-and-invoicing-1536x624.jpg 1536w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Billing-and-invoicing-2048x832.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-691395ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"691395ed\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5728d0c1\" data-id=\"5728d0c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61e4000 elementor-widget elementor-widget-heading\" data-id=\"61e4000\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.6dtechnologies.com\/fr\/bss-numerique\/facturation-telecom\/\">Billing and Invoicing<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eec4645 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2eec4645\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tFacturation et facturation Rationalisez la gestion de vos donn\u00e9es avec les solutions de facturation des t\u00e9l\u00e9communications Billing Mediation Platform est une solution puissante con\u00e7ue\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-f0d8f2d\" data-id=\"f0d8f2d\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39fa767 elementor-grid-1 elementor-grid-tablet-1 elementor-posts--thumbnail-top elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"39fa767\" data-element_type=\"widget\" data-settings=\"{&quot;custom_columns&quot;:&quot;1&quot;,&quot;custom_columns_tablet&quot;:&quot;1&quot;,&quot;custom_columns_mobile&quot;:&quot;1&quot;,&quot;custom_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;custom_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;custom_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.custom\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t      <div class=\"ecs-posts elementor-posts-container elementor-posts   elementor-grid elementor-posts--skin-custom\" data-settings=\"{&quot;current_page&quot;:1,&quot;max_num_pages&quot;:1,&quot;load_method&quot;:&quot;&quot;,&quot;widget_id&quot;:&quot;39fa767&quot;,&quot;post_id&quot;:16329,&quot;theme_id&quot;:16459,&quot;change_url&quot;:false,&quot;reinit_js&quot;:false}\">\n      \t\t<article id=\"post-16577\" class=\"elementor-post elementor-grid-item ecs-post-loop post-16577 page type-page status-publish has-post-thumbnail hentry\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"15300\" class=\"elementor elementor-15300 post-16577 page type-page status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60999608 module-section-footer elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60999608\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20ec3512 zoomcol\" data-id=\"20ec3512\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-146c104f imgzoom square elementor-widget elementor-widget-image\" data-id=\"146c104f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.6dtechnologies.com\/fr\/bss-numerique\/solution-libre-service\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Self-Care-scaled.jpg\" class=\"elementor-animation-grow attachment-full size-full wp-image-21752\" alt=\"Telecom Self-Service\" srcset=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Self-Care-scaled.jpg 2560w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Self-Care-300x200.jpg 300w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Self-Care-1024x683.jpg 1024w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Self-Care-768x512.jpg 768w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Self-Care-1536x1024.jpg 1536w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/10\/Self-Care-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-691395ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"691395ed\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5728d0c1\" data-id=\"5728d0c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61e4000 elementor-widget elementor-widget-heading\" data-id=\"61e4000\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.6dtechnologies.com\/fr\/bss-numerique\/solution-libre-service\/\">Self Care<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eec4645 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2eec4645\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tSoins auto-administr\u00e9s Simplifier votre exp\u00e9rience avec le logiciel de libre-service de t\u00e9l\u00e9communications D\u00e9couvrez l&#8217;avenir de l&#8217;autonomisation des clients gr\u00e2ce au logiciel de libre-service de\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d536752 elementor-section-full_width no-display elementor-section-height-default elementor-section-height-default\" data-id=\"d536752\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-99232b1\" data-id=\"99232b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-107ca8b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"107ca8b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2750f75\" data-id=\"2750f75\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65f564a elementor-widget elementor-widget-html\" data-id=\"65f564a\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p style=\"text-align: left;\r\nfont-size:  32px;font-weight:300;font-family: 'Poppins';letter-spacing: 0px;margin-bottom:0px;\r\ncolor: #1D1D1D;\">Insights\r\n  \r\n<\/p>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-52d1222 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52d1222\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-cacb49f\" data-id=\"cacb49f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5256b39 elementor-grid-1 elementor-grid-tablet-1 elementor-posts--thumbnail-top elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"5256b39\" data-element_type=\"widget\" data-settings=\"{&quot;custom_columns&quot;:&quot;1&quot;,&quot;custom_columns_tablet&quot;:&quot;1&quot;,&quot;custom_columns_mobile&quot;:&quot;1&quot;,&quot;custom_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;custom_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;custom_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.custom\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t      <div class=\"ecs-posts elementor-posts-container elementor-posts   elementor-grid elementor-posts--skin-custom\" data-settings=\"{&quot;current_page&quot;:1,&quot;max_num_pages&quot;:1,&quot;load_method&quot;:&quot;&quot;,&quot;widget_id&quot;:&quot;5256b39&quot;,&quot;post_id&quot;:16577,&quot;theme_id&quot;:16459,&quot;change_url&quot;:false,&quot;reinit_js&quot;:false}\">\n      \t\t<article id=\"post-3163\" class=\"elementor-post elementor-grid-item ecs-post-loop post-3163 post type-post status-publish format-standard has-post-thumbnail hentry category-bss-numerique tag-plateforme-numerique-bss\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"15267\" class=\"elementor elementor-15267 post-3163 post type-post status-publish format-standard has-post-thumbnail hentry category-bss-numerique tag-plateforme-numerique-bss\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60999608 module-section-footer elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60999608\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20ec3512 zoomcol\" data-id=\"20ec3512\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-146c104f imgzoom square elementor-widget elementor-widget-image\" data-id=\"146c104f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.6dtechnologies.com\/fr\/blog\/importance-plateforme-bss-cloud-native\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/05\/Cloud-native.jpg\" class=\"elementor-animation-grow attachment-full size-full wp-image-25822\" alt=\"Cloud-native\" srcset=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/05\/Cloud-native.jpg 1920w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/05\/Cloud-native-300x169.jpg 300w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/05\/Cloud-native-1024x576.jpg 1024w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/05\/Cloud-native-768x432.jpg 768w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/05\/Cloud-native-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7819f359 elementor-widget elementor-widget-button\" data-id=\"7819f359\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.6dtechnologies.com\/fr\/blog\/importance-plateforme-bss-cloud-native\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Blog<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-691395ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"691395ed\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5728d0c1\" data-id=\"5728d0c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7691fde elementor-widget elementor-widget-heading\" data-id=\"7691fde\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.6dtechnologies.com\/fr\/blog\/importance-plateforme-bss-cloud-native\/\">Comprendre le besoin et l&#8217;importance de la plateforme BSS cloud native<\/a><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eec4645 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2eec4645\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tLes r\u00e9seaux de communication connaissent une transformation sans pr\u00e9c\u00e9dent. Pour prosp\u00e9rer, les CSP doivent \u00eatre capables d\u2019acc\u00e9l\u00e9rer l\u2019innovation, de mettre rapidement de nouveaux services\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-5e6e6d8\" data-id=\"5e6e6d8\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68f31ec elementor-widget elementor-widget-infetech_elementor_video\" data-id=\"68f31ec\" data-element_type=\"widget\" data-widget_type=\"infetech_elementor_video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t         \n         <div class=\"ova-video video-template2\">\n\n         \t         \t\t<div class=\"image\">\n         \t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/2023\/09\/Canvas-scaled-2.jpg\" alt=\"https:\/\/www.youtube.com\/watch?v=Zy0_JfEDOmw\" style=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"icon-content-view video_active\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content video-btn\" \n\t\t\t\t\t\t\t\t\tdata-src=\"https:\/\/www.youtube.com\/watch?v=Zy0_JfEDOmw\" \n\t\t\t\t\t\t\t\t\tdata-autoplay=\"yes\" \n\t\t\t\t\t\t\t\t\tdata-mute=\"no\" \n\t\t\t\t\t\t\t\t\tdata-loop=\"yes\" \n\t\t\t\t\t\t\t\t\tdata-controls=\"yes\" \n\t\t\t\t\t\t\t\t\tdata-modest=\"yes\" \n\t\t\t\t\t\t\t\t\tdata-show_info=\"no\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icomoon icomoon-play-button\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"modal-container\">\n\t\t\t\t<div class=\"modal\">\n\t\t\t\t\t<i class=\"ovaicon-cancel\"><\/i>\n\t\t\t\t\t<iframe class=\"modal-video\" allow=\"autoplay\"><\/iframe>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t \t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7c9e929 video-text elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c9e929\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a67bb56\" data-id=\"a67bb56\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71791f5 elementor-widget elementor-widget-heading\" data-id=\"71791f5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Canvas Drive Digital Transformation<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4617ef2 elementor-widget elementor-widget-text-editor\" data-id=\"4617ef2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: left; color: #193274;line-height: 21px;\n    font-family: 'Poppins';    font-size: 14px;\">Canvas, powered by 6D Technologies, is a complete Digital BSS Suite that helps Communication Service Providers (CSPs) monetize their revenue growth and modernize with futuristic technologies<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-e8f5d9b\" data-id=\"e8f5d9b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c47338 elementor-grid-1 elementor-grid-tablet-1 elementor-posts--thumbnail-top elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"6c47338\" data-element_type=\"widget\" data-settings=\"{&quot;custom_columns&quot;:&quot;1&quot;,&quot;custom_columns_tablet&quot;:&quot;1&quot;,&quot;custom_columns_mobile&quot;:&quot;1&quot;,&quot;custom_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;custom_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;custom_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.custom\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t      <div class=\"ecs-posts elementor-posts-container elementor-posts   elementor-grid elementor-posts--skin-custom\" data-settings=\"{&quot;current_page&quot;:1,&quot;max_num_pages&quot;:1,&quot;load_method&quot;:&quot;&quot;,&quot;widget_id&quot;:&quot;6c47338&quot;,&quot;post_id&quot;:3163,&quot;theme_id&quot;:16459,&quot;change_url&quot;:false,&quot;reinit_js&quot;:false}\">\n      \t\t<article id=\"post-2970\" class=\"elementor-post elementor-grid-item ecs-post-loop post-2970 case-studies type-case-studies status-publish has-post-thumbnail hentry\">\n\t\t\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"15281\" class=\"elementor elementor-15281 post-2970 case-studies type-case-studies status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a36a93c module-section-footer elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a36a93c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5600c220 zoomcol\" data-id=\"5600c220\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a618e6d imgzoom square elementor-widget elementor-widget-image\" data-id=\"3a618e6d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.6dtechnologies.com\/fr\/etudes-de-cas\/plateforme-bss-numerique-multi-play-philippines\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1900\" height=\"350\" src=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/03\/Delivering-Superior-Operational-Efficiencies-with-Digital-BSS.jpg\" class=\"elementor-animation-grow attachment-full size-full wp-image-28622\" alt=\"Delivering Superior Operational Efficiencies with Digital BSS\" srcset=\"https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/03\/Delivering-Superior-Operational-Efficiencies-with-Digital-BSS.jpg 1900w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/03\/Delivering-Superior-Operational-Efficiencies-with-Digital-BSS-300x55.jpg 300w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/03\/Delivering-Superior-Operational-Efficiencies-with-Digital-BSS-1024x189.jpg 1024w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/03\/Delivering-Superior-Operational-Efficiencies-with-Digital-BSS-768x141.jpg 768w, https:\/\/www.6dtechnologies.com\/fr\/wp-content\/uploads\/sites\/3\/2023\/03\/Delivering-Superior-Operational-Efficiencies-with-Digital-BSS-1536x283.jpg 1536w\" sizes=\"(max-width: 1900px) 100vw, 1900px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38b31d6 elementor-widget elementor-widget-button\" data-id=\"38b31d6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.6dtechnologies.com\/fr\/etudes-de-cas\/plateforme-bss-numerique-multi-play-philippines\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Case Study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-52920d3c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52920d3c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 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experience.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La gestion de cas Logiciel complet de gestion de cas pour un service client am\u00e9lior\u00e9 Le logiciel de gestion de cas fournit un syst\u00e8me robuste<\/p>\n","protected":false},"author":1,"featured_media":21744,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-16459","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/pages\/16459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/comments?post=16459"}],"version-history":[{"count":3,"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/pages\/16459\/revisions"}],"predecessor-version":[{"id":31382,"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/pages\/16459\/revisions\/31382"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/media\/21744"}],"wp:attachment":[{"href":"https:\/\/www.6dtechnologies.com\/fr\/wp-json\/wp\/v2\/media?parent=16459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}