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Creating Exceptional Customer Experiences with Digital BSS for a Leading Operator in Indonesia
6D Technologies partnered with the most prominent mobile internet provider in Indonesia to launch a brand new end-to-end digitized telecommunication service targeting the Younger Generation based on the Couch-to-corridor approach. We chalked out a plan to implement and launch the “digital-first” brand within 18 weeks. It prioritized customer centricity in developing quality digital products and services for users with a tremendous increase in subscriber trends of over 1.8 million subscribers with 100% subscriber growth in just 8 months.