MultiPlay Mastery: Pioneering Telco Digital Transformation in French Polynesia

A leading telecom operator in French Polynesia embarked on a transformative journey to modernize its operations and enhance customer experience. The project, aimed at deploying a full digital IT stack to support various lines of business including mobile prepaid, mobile postpaid, FTTH (Fiber to the Home), fixed telephony, and Wi-Fi services. This case study delves into the intricacies of the project, highlighting its key components, challenges, and successful outcomes.