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Unlocking Digital Excellence: Empowering the MVNO with Groundbreaking Digital Transformation
MVNO transformation for a Tier 1 Communication Service Provider (CSP) with over 2 million customers, seeking to enhance its prepaid and Maxx services through a modern, cloud-native digital platform. This case study outlines the challenges faced, the comprehensive solution deployed, and the significant results achieved through the integration of 6D Technologies’ Business Support System (BSS) and other platforms. The deployment of 6D Technologies’ integrated digital stack for Operator resulted in a robust, scalable, and customer-centric platform. This transformation not only enhanced the Operator’s operational efficiency but also significantly improved customer engagement and satisfaction, positioning the Operator at the forefront of digital transformation in the telecommunications industry. The successful implementation of a multi-tenant platform on AWS, coupled with comprehensive integrations, has ensured that the Operator is well-equipped to meet future market demands and drive business growth.