Revolutionizing an Island Nation’s Telecommunications with a Multi-play Digital BSS Stack

6D Technologies partnered with a leading telecom operator in the Pacific Islands to drive a complete digital transformation of their BSS (Business Support Systems) stack. By implementing an online charging system for rating and charging support, CRM for accurate order fulfillment, product catalog for seamless plan creation and efficient order management, the operator successfully elevated their service offerings and enhanced the overall customer experience. This case study explores the challenges faced by the client, the innovative solution provided by 6D Technologies, and the positive outcomes achieved.