This privacy policy (“Privacy Policy”) is applicable to the SixDee.com and 6dtec.com websites and any other websites owned and operated by SIXDEE  TELECOM PVT LTD. (“SixDee”), ———, and its subsidiaries or affiliates (referred to as “this Website,” “We”, “our” or “us”). This Privacy Policy does not apply to the websites of our customers or Business Partners or to the websites of any other third parties, even if we have links to their websites on our website.

This Privacy Policy governs information we collect from you when you use any of our products or this Website. This Policy also outlines our specific practices related to collection, use, processing, transfer and/or storage of Personal Data (as defined below) in connection with your purchase, access and use of our SaaS software applications.

For the purposes of this Privacy Policy, “Business Partners” are subcontractors, vendors, distributors, resellers and other entities with whom we have ongoing business relationships to provide products, services and information to our customers. “Affiliates” are legal entities that are owned by or under direct common ownership with SixDee. “Personal Data” means information that can directly or indirectly identify you as an individual, such as your name, telephone number, address, billing information and email address or other similar information.

When you use our website, we may seek your explicit consent to process Personal Data we collect or that you voluntarily provide. In case you do not grant the requested consent for the processing of your Personal Data or if you later inform SixDee (in accordance with the “Contact Us” section below) that you do not want SixDee to further process your Personal Data, any further use of certain offerings or services of SixDee may be either prevented or limited in scope.

When do we collect Personal Data?

We may ask you to provide your Personal Data when you:

  • Use This website;
  • Register for an account on This website;
  • Purchase a SaaS product or Service from This website;
  • Use one or more of our SaaS (software-as-a-service) offerings;
  • Register products you have purchased from us;
  • Obtain a software trial or update;
  • Contact us, including for sales, professional services or technical support;
  • Participate in a call using Microsoft Teams, Zoom, or other teleconference solution;
  • Participate in a marketing/sales promotion or an online survey;
  • Subscribe to our newsletters, promotional emails or other materials;
  • Request information about our products, quotes, downloads or white papers;
  • Apply for credit or financing;
  • Register for a webinar or to view a webinar recording;
  • Apply for a job, or otherwise enter our recruitment and hiring process

Personal Data We Collect

SixDee collects and processes Personal Data in multiple ways from visitors to this website whether or not they subscribe to our products. For example, when someone subscribes to an online product or service, we collect that person’s (“Subscriber’s”) first and last name as well as their company’s name, email, and phone number. Once registration is complete, we collect similar information from the person designated by the Subscriber as the designated administrator for the subscription. That administrator may share additional end user information to enable Subscriber’s end users to use the subscribed service. In all of this, however, it is the Subscriber who is responsible for notifying their end users that their information may be collected and shared with SixDee as part of their use of the Service.

When you visit this website SixDee uses session “cookies” – – a piece of information stored on your computer – to allow the Website to uniquely identify your browser while you are logged in and to enable SixDee to process your online transactions. Please see the “Use of Cookies” section for further information.

Mobile: When you download and use SixDee’s newsletters we automatically collect information on the type of device you use, the frequency of usage, application version, operating system version, the time it has been used, and the device location.

Recruiting and hiring: We process your Personal Data, such as contact, job applicant data and biographical data, to assess your application and to evaluate and improve our recruitment system, our application tracking and our recruitment activities. You may also provide us with sensitive information like your Social Security Number or government identifier and other Personal Data in connection with your job application. We may use your Personal Data to communicate with you regarding your application for employment in connection with opportunities at SixDee that appear over time that we believe may be of interest to you. We also use your Personal Data to send you new hire and employee experience information. We may verify your information, including through reference checks and, where allowed, background checks. SixDee and our third-party utility-tracking partners gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.

How We Use Personal Data

We use your Personal Data to:

  • Deliver the products and support or carry out the transactions you have requested;
  • Establish a unique account for you to access our SaaS software;
  • Address accounting and billing questions and activities;
  • For the purposes of identification and authentication for visitors;
  • Send communications to you, such as:
    • to contact you about your use of the service,
    • your transaction status (for example, order confirmations),
    • information about products and services available from our portfolio and from our affiliated and subsidiary companies,
    • for research purposes and to generally improve the content, functionality, and security of the Website and related services,
    • event announcements,
    • important product notices including those announcing changes to our terms or policies,
    • information about particular programs in which you have chosen to participate, and
    • surveys, promotional offers, periodic newsletters and other related communications.
  • Execute other actions or processes that may be necessary or useful in order for us to provide the services you have purchased;
  • Advertise and market our software product lines by delivering targeted advertisements on This Website and other sites;
  • Administer, customize, personalize, analyse and improve our products, services (including the content and advertisements on this Website), technologies, communications and relationship with you;
  • Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you;
  • If your call is recorded, it may be reviewed for immediate employee training and monitoring purposes;
  • Prevent fraud and other prohibited or illegal activities;
  • Protect the security or integrity of this Website, our business, or our products or services; or
  • Take such other actions or perform such other activities as disclosed to you at the point of collection or as required or permitted by law.

SixDee uses Google Analytics and services like AdRoll to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. SixDee and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website. You may opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ads Preferences Manager.

Unless stated otherwise in this Privacy Policy, SixDee processes Personal Data in the role of a processor or service provider on behalf of our customer(s), who are typically the responsible controllers of the Personal Data we process.

Sharing Your Information

We may share Personal Data with our affiliated and subsidiary companies or Business Partners to carry out transactions you request, to make our business more responsive to your needs, to provide you with information about our products and services, or for research and analysis. In addition, we or our affiliates may share your information with our Business Partners for the purposes of credit card processing when you register for subscription plans.

Our credit card processing intermediary is not permitted to store, retain or use your billing information except for the limited purpose of credit card processing on our behalf. We may transmit Personal Data to third party vendors and hosting partners that provide the necessary hardware, software, networking, storage, and other technology and maintenance services required to operate and maintain this Website and any services, including SaaS that we provide. Transfers to any third parties are covered under the provisions in this Policy and the service agreements with our clients.

We may also share Personal Data with Business Partners that help us customize, analyze and/or improve our communications or business relationship with you. These communications may include requests relating to our products or services, including SaaS services. As an example, we may share Personal Data to a payment processor who will bill you for services or an email service provider to send out emails on our behalf. In these (and other similar) instances, we will only share Personal Data with Business Partners who share our commitment of protecting your Personal Data and who have agreed in writing to provide protection to your Personal Data that is both in compliance with legal requirements and commensurate with the protections we ourselves provide. We will not disclose Personal Data to third parties for their own marketing purposes in absence of your consent.

Except as described in this Policy, SixDee will not give, sell, rent, share or loan any personal information to any third party other than as outlined in this Policy. More specifically, here are the reasons and circumstances where we share your Personal Data:

  • Legal reasons: We may disclose Personal Data to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary to enable us to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. In certain situations, we may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • Business Transitions: If SixDee is involved in a merger, acquisition, or sale of all or a portion of its assets, or a corporate reorganization or any other action or transfer between SixDee entities, your information may be shared with the new successor entity for continuation of service, as well as any choices you may have regarding your Personal Data.
  • Statistical analysis: SixDee may provide summary or group statistics about our customers, sales, traffic patterns, and related Website information to reputable third-party vendors, but these statistics will include no Personal Data.
  • Links to other sites: This Website contains links to other sites that are not owned or controlled by SixDee. Please review the privacy policy of such other sites to familiarize yourself with their practices. We encourage you to be aware when you leave our website and to read the privacy statements of each Website that collects Personal Data. This Policy applies only to Personal Data processed by this website.
  • Social Media Features: Our website includes social media features, such as the Facebook and Twitter buttons and Widgets, the “Share This” button or interactive mini programs that run on our website. These features may collect your IP address and the page you are visiting on our website and may set a cookie to enable the social media feature to function properly. Social media features and Widgets are either hosted by a third party or hosted directly on our website.
  • Public Forums: Our website offers publicly accessible blogs or community forums. You should be aware that any Personal Data you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Data from our blog or community forum, contact us at privacy@6dtech.co.in. Our blog functionality is also managed by a third-party application that may require you to register to post a comment. You will need to contact or login into the third-party application if you want the personal information that was posted to the comments section removed. Your interaction with these features is governed by the privacy policy of the company providing it.
  • Testimonials: We post customer testimonials on our website which may contain Personal Data. We obtain a customer’s consent via email prior to posting the testimonial to post that customer’s name along with their testimonial. A customer may always withdraw such consent at privacy@6dtech.co.in.
  • Surveys: From time-to-time we may provide you the opportunity to participate in surveys and contests. Participation in these surveys or contests is completely voluntary, and you therefore have a choice whether to disclose this information. The requested information typically includes contact information, such as email or phone number. We use this information to improve our Services to send our customers updates on how we are improving those Services based on their feedback, and to market our solutions.

Breach Notification

SixDee takes its responsibility for managing security and compliance very seriously and has established policies, processes and controls designed to ensure the protection of your Personal Data, including a variety of security strategies intended to prevent unauthorized access to your Personal Data. These policy statements and security strategies are explained and described on our website at: www.SixDee.com/—-.

SixDee evaluates and responds to reports of incidents that might involve unauthorized access to Personal Data. If we become aware that Personal Data has been compromised, we report any such action or activity to you in accordance with prevailing legal and/or contractual requirements.

We may aggregate or de-identify information (including Personal Data) so that it does not identify you and then share that de-identified (and therefore no longer personal) data with third parties, either on its own or with other non-personal data.

 

Selecting Your Communication and Marketing Preferences

You may choose to receive or not receive marketing communications from us by indicating your preferences on this Website. If you would prefer not to receive future marketing communications or wish to change or modify information previously provided or delete inaccuracies, please contact us at info@6dtech.co.in Upon receipt of your request, your information will be updated as soon as possible, but no later than ten (10) days after our receipt of your request. We will respond to all requests for access to your Personal Data within 30 days.

We will retain your Personal Data for as long as your account is active or as needed to provide you services and as necessary to comply with our legal, regulatory or compliance obligations. Even if you opt out of receiving marketing communications, we may still communicate with you in connection with servicing any existing account you may have, fulfilling a request from you, or administering any promotion or any program in which you may have elected to participate.

Targeted Email Marketing

Some marketing material you receive, including email marketing, may also be personalized to you based on your visits to this Website and your browsing and purchase history with us. In addition, when you click on some links in email marketing our email service provider may place a cookie on your browser. This cookie would be linked to your email address and used to gather information about the products and services you view on this Website. Information gathered in this way may be used to personalize and customize future email marketing messages you receive. You may opt out of this use by clicking on the unsubscribe link provided in every personalized email marketing message you receive from us.