Drive

Digital Transformation with Digital BSS

5G Ready End-to-End Digital BSS Suite
Canvas

Digital BSS Suite

The communications industry is constantly evolving to compete and collaborate with the non-telecommunications world. From customer engagement to back-end business processes, every aspect is viewed through the lens of automation and AI.

Digital transformation and migrating from legacy systems to modern architecture are key challenges for many CSPs. To compete in this digital era, communications service providers are becoming digital services providers to offer bundled OTT subscriptions for B2C and B2B, while others are entering the world of 5G and IoT, shifting the transformation focus from functionality to customer centricity.

6D Canvas, a complete Digital BSS platform, brings together the entire digital journey, AI-based contextual interactions, advanced billing, eShop experience, and gamification in one box for turnkey digital transformation.

Overview

5G

5G Ready

CN

Cloud Native - Microservices enabled Architecture

TMF & SID

TMF and SID Compliant

  • Ready to Scale-on-demand with Cloud Native Digital BSS Architecture

  • Pre-built customer journeys & Business Processes for Faster GTM

  • Swagger OpenAPI 3.0 and TMF OpenAPI for seamless integrations

  • 100% Digital Inclusion with Progressive Web Apps based Selfcare

  • 5G Billing for Network Slices & Smart City Use cases

Value Proposition

  • Telecom BSS Solution enhancing digital customer journeys

  • Business & Revenue Advantage

     

    Extendable data model support with enterprise-grade charging and billing capabilities

  • Cloud-native digital business support system with next-gen technologies such as 5G, IoT, AI/ML Ops, and Smart Cities

  • Telecom all-in-one billing suite with improved operations transparency and customer centricity

     

    Make your Digital Transformation Customer Centric & Contextual Every Time

  • Digital BSS platform scaling the power of digital to accelerate time-to-market

  • Complete modular architecture of the Telecom BSS solution with plug-and-play modules - Integrated
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    Product Catalog – Unified product catalog with detailed product specifications and offers for consumers
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    Case Management – Central location for processing claims from various channels and tracking case progress
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    Inventory and Number Management – Network asset management solution for managing all types of assets

Features

Advanced Digital BSS Platform with multi-play Commercial Product Catalog for Retail, Wholesale, Enterprise, OTT

Standardized Customer’s end-to-end order journey with catalog driven Customer Order Manager

Digital Business Support System with Integrated Sales Lead alongside CPQ for Lead2Quote2Customer journey management

Low-code Customer Order Management with eTOM based process management and Automated Jeopardy & Fallout handling

Digital Subscriptions Management for all kinds of One-time & Recurring Subscription services including Telco and Non-Telco OTT service subscriptions

Integrated Sales Lead with CPQ for Lead2Quote2Customer journey management

Real time any channel personalization with Advanced Analytics based engagements

Paperless & digitalized customer onboarding with Computer Vision Enabled eKYC

Digital Sales Portal for Product Discovery, Add to Cart, Signup Pay, Ship/Pickup, Review, Return and Support

Telecom all-in-one billing suite with convergent Rating and Billing Engine serves Retail, Wholesale and Enterprise services across Cellular, Fixedline & Broadband lines of business

Advanced Data Lake including low-code based data flow and Complex event processing for complete IT Data management

Inbuilt Analytics Engine with pre-canned analytical models and Data scientist tools for managing & creating new ML models

Selfcare Web and App

Inbuilt Digital Marketing capability for AI powered Realtime recommendations, Multi Channel campaigns and response analytics

Telecom BSS Solution with inbuilt Games for Customer Engagement Gamification

TMForum TAM & SID aligned product architecture

Products & Solutions