Digital BSS Suite
The communications industry is constantly evolving to compete and collaborate with the non-telecommunications world. From customer engagement to back-end business processes, every aspect is viewed through the lens of automation and AI.
Digital transformation and migrating from legacy systems to modern architecture are key challenges for many CSPs. To compete in this digital era, communications service providers are becoming digital services providers to offer bundled OTT subscriptions for B2C and B2B, while others are entering the world of 5G and IoT, shifting the transformation focus from functionality to customer centricity.
6D Canvas, a complete Digital BSS platform, brings together the entire digital journey, AI-based contextual interactions, advanced billing, eShop experience, and gamification in one box for turnkey digital transformation.
Overview
5G
5G Ready
CN
Cloud Native - Microservices enabled Architecture
TMF & SID
TMF and SID Compliant
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Ready to Scale-on-demand with Cloud Native Digital BSS Architecture
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Pre-built customer journeys & Business Processes for Faster GTM
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Swagger OpenAPI 3.0 and TMF OpenAPI for seamless integrations
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100% Digital Inclusion with Progressive Web Apps based Selfcare
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5G Billing for Network Slices & Smart City Use cases
Value Proposition
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Cloud-native digital business support system with next-gen technologies such as 5G, IoT, AI/ML Ops, and Smart Cities
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Complete modular architecture of the Telecom BSS solution with plug-and-play modules - Integrated
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Product Catalog – Unified product catalog with detailed product specifications and offers for consumers -
Case Management – Central location for processing claims from various channels and tracking case progress
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Inventory and Number Management – Network asset management solution for managing all types of assets
Features
Advanced Digital BSS Platform with multi-play Commercial Product Catalog for Retail, Wholesale, Enterprise, OTT
Standardized Customer’s end-to-end order journey with catalog driven Customer Order Manager
Digital Business Support System with Integrated Sales Lead alongside CPQ for Lead2Quote2Customer journey management
Low-code Customer Order Management with eTOM based process management and Automated Jeopardy & Fallout handling
Digital Subscriptions Management for all kinds of One-time & Recurring Subscription services including Telco and Non-Telco OTT service subscriptions
Integrated Sales Lead with CPQ for Lead2Quote2Customer journey management
Real time any channel personalization with Advanced Analytics based engagements
Paperless & digitalized customer onboarding with Computer Vision Enabled eKYC
Digital Sales Portal for Product Discovery, Add to Cart, Signup Pay, Ship/Pickup, Review, Return and Support
Telecom all-in-one billing suite with convergent Rating and Billing Engine serves Retail, Wholesale and Enterprise services across Cellular, Fixedline & Broadband lines of business
Advanced Data Lake including low-code based data flow and Complex event processing for complete IT Data management
Inbuilt Analytics Engine with pre-canned analytical models and Data scientist tools for managing & creating new ML models
Selfcare Web and App
Inbuilt Digital Marketing capability for AI powered Realtime recommendations, Multi Channel campaigns and response analytics
Telecom BSS Solution with inbuilt Games for Customer Engagement Gamification
TMForum TAM & SID aligned product architecture
Products & Solutions
Analytics 
Engage your customers with the right offer, at the right moment, on their preferred channel
Internet of Things
A Unified Connection Management Platform that transforms a Telco to a Global M2M Services Enabler