Digital Transformation

Infuse ‘Digital 360’ to Accelerate the Future of Connectivity with AI-Driven Innovation

In the ever-evolving telecom landscape, 6D Technologies emerges as a pivotal catalyst for aiding AI-powered Telecom digital transformation within the industry. With AARYA, our AI-powered Cognitive Value Management platform, integrated into the transformation framework, CSPs gain the intelligence required to deliver superior value at every stage of the customer journey.

As the telecom sector undergoes a profound shift, marked by the convergence of artificial intelligence, innovative technologies, and streamlined processes, CSPs face the challenge of redefining their operations to meet the demands of a digital-first era.

6D Technologies plays a crucial role in this AI-led Telecom digital transformation journey, empowering CSPs to deliver AI-personalized services, optimize network performance with predictive analytics, and enhance customer experiences through intelligent automation.

By embracing AI in Telecom digital transformation, CSPs can unlock new horizons of agility and efficiency. 6D Technologies, with solutions like AARYA, enables the integration of AI models and machine learning algorithms alongside cloud resources, ensuring seamless orchestration and management. This transformation equips CSPs to harness the full potential of the Internet of Things (IoT), adapt to emerging technologies such as 5G, and remain at the forefront of the AI-driven digital landscape.

With 6D Technologies as a trusted AI partner, CSPs are well-positioned to foster growth, competitiveness, and sustainable success in the dynamic and rapidly evolving telecom industry for Telecom digital transformation.

Digital Transformation for Telecom with AI Intelligence

Service Unification and Value Creation

Multiple services, including mobility, fixed-line, broadband, and broadcasting, can be unified under a single UPC (unified product catalog) to enable cross LOB business value creation, such as cross-selling, up-selling, and simplified billing. By leveraging AI-driven catalog management and recommendation engines, 6D Technologies ensures seamless integration of diverse services, enhancing revenue streams and customer satisfaction for CSPs. With AARYA’s AI-powered recommendation system, CSPs can further personalize offers to maximize monetization.

Optimized Business Processes

Telecom digital transformation with the support of 6D Technologies leads to the optimization of legacy business processes, resulting in a reduction in Time to Market for new offerings. AI-powered process automation allows CSPs to respond swiftly to evolving market demands and stay competitive in the dynamic telecom landscape. 6D Technologies offers expertise in AI-based workflow orchestration, with AARYA enabling intelligent decision-making to ensure CSPs operate with the utmost efficiency.

Digital Journey Enhancement

Through Digital Transformation in telecom, 6D Technologies enables the digitalization of user journeys across multiple channels, providing a uniform user experience and enhancing customer satisfaction. AI-powered journey mapping and sentiment analysis ensure a seamless and consistent experience for customers, boosting loyalty and engagement. AARYA plays a key role here by offering contextual engagement and predictive insights that elevate customer journeys.

Product Normalization

It involves the process of standardizing product information across various platforms, ensuring consistency and coherence in product listings and descriptions. AI-driven data normalization and enrichment tools help streamline the management of diverse product catalogs and facilitate seamless integration across multiple sales channels, enhancing customer experience and operational efficiency.

Alignment with Industry Standards (TMF and EToM)

6D Technologies supports the alignment of products and services with the latest industry standards, including the ODA architecture from TMF and the EToM model for operations. AI compliance monitoring tools help CSPs align with these standards seamlessly while adapting to emerging technologies and frameworks.

Collaboration and Partnership Enablement

Digital Transformation in telecom with 6D Technologies paves the way for CSPs to establish partnerships with OTTs, Hyperscalers, hosting providers, data centers, and other key players in the industry. AI-powered partner ecosystem management enables CSPs’ transition from traditional operators to DSPs (Digital Service Providers), offering a comprehensive range of services. AARYA strengthens this collaboration by providing real-time partner performance insights and driving revenue optimization across ecosystems.

Why 6D Technologies for AI-Led Digital Transformation?

Enhanced Customer Engagement

Digital channels and AI-personalized services enable CSPs to engage with customers in real time, delivering tailored experiences, addressing needs proactively, and fostering long-lasting relationships. With AARYA’s cognitive capabilities, CSPs can achieve hyper-personalized engagement and value-driven customer relationships.

Modernization and Automation

Modernizing BSS and AI-driven automation across telco operations drives efficiency, agility, and improved customer experiences. AI-powered billing and revenue management help streamline operations, reduce errors, and improve revenue assurance.

Superior Customer Experiences

CSPs leveraging AI-based insights and digital technologies gain a competitive edge by delivering better services, staying ahead of industry trends, responding to demands faster, and outperforming competitors.

Flexibility and Agility

CSPs need to be agile in responding to changing market conditions and customer needs to become Digital Service Providers. This involves adopting AI-enhanced decision-making and processes that enable faster service delivery. AARYA enables this agility by predicting customer behaviors and guiding proactive actions that keep CSPs ahead of the curve.

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INSIGHTS

https://www.youtube.com/watch?v=yLdYGxhD5Mc

MAGIK

Magik, a complete Customer Value Management and Advanced Analytics solution, helps CSPs optimize customer value journey AI/ML based advanced analytics to offer personalized services.

In today’s digital world, telecom companies are experiencing an upsurge of disruption across the entire supply chain. The telecom sector’s digital ecosystem is undergoing a paradigm shift.