In the ever-evolving telecom landscape, 6D Technologies emerges as a pivotal catalyst for aiding Telecom digital transformation within the industry. As the telecom sector undergoes a profound shift, marked by the convergence of innovative technologies and streamlined processes, CSPs face the challenge of redefining their operations to meet the demands of a digital-first era.
6D Technologies plays a crucial role in this Telecom digital transformation journey, empowering CSPs to deliver customized services, optimize network performance, and enhance customer experiences.
By embracing Telecom digital transformation, CSPs can unlock new horizons of agility and efficiency. 6D Technologies aids in the transition, ensuring seamless integration and management of cloud resources. This transformation equips CSPs to harness the full potential of the Internet of Things (IoT), adapt to emerging technologies such as 5G, and remain at the forefront of the digital landscape.
With 6D Technologies as a trusted partner, CSPs are well-positioned to foster growth, competitiveness, and sustainable success in the dynamic and rapidly evolving telecom industry for Telecom digital transformation.
Service Unification and Value Creation
Multiple services, including mobility, fixed-line, broadband, and broadcasting, can be unified under a single UPC (unified product catalog) to enable cross LOB business value creation, such as cross-selling, up-selling, and simplified billing. 6D Technologies’ solutions play a crucial role in aiding this unification process, ensuring a seamless integration of diverse services, which enhances revenue streams and customer satisfaction for CSPs.
Optimized Business Processes
Telecom digital transformation with the support of 6D Technologies leads to the optimization of legacy business processes, resulting in a reduction in Time to Market for new offerings. This efficiency allows CSPs to respond swiftly to evolving market demands and stay competitive in the dynamic telecom landscape. 6D Technologies offers expertise in streamlining these processes, ensuring that CSPs operate with the utmost efficiency.
Digital Journey Enhancement
Through Digital Transformation in telecom, 6D Technologies enables the digitalization of user journeys across multiple channels, providing a uniform user experience and, consequently, enhancing customer satisfaction. CSPs can ensure a seamless and consistent experience for their customers, boosting loyalty and engagement with the support of 6D Technologies’ expertise in creating digital journeys.
Product Normalization
It involves the process of standardizing product information across various platforms, ensuring consistency and coherence in product listings and descriptions. This helps streamline the management of diverse product catalogs and facilitates seamless integration across multiple sales channels, enhancing customer experience and operational efficiency.
Alignment with Industry Standards (TMF and EToM)
6D Technologies supports the alignment of products and services with the latest industry standards, including the ODA architecture from TMF and the EToM model for operations. This alignment ensures that CSPs remain at the forefront of industry best practices and can adapt to emerging technologies and frameworks. 6D Technologies’ solutions help CSPs align with these standards seamlessly.
Collaboration and Partnership Enablement
Digital Transformation in telecom with 6D Technologies paves the way for CSPs to establish partnerships with OTTs, Hyperscalers, hosting providers, data centers, and other key players in the industry. This enables the transition from CSPs to DSPs (Digital Service Providers), offering a comprehensive range of communication, infrastructure, IT, security, and other services to customers and enterprises. 6D Technologies actively facilitates these collaborations, positioning CSPs for growth and diversification in the digital landscape.
Digital channels and personalized services enable CSPs to engage with customers in real-time, delivering tailored experiences, addressing their needs promptly, and fostering long-lasting relationships.
Modernizing BSS and automating processes across various areas of telco operations can drive efficiency, agility, and improved customer experiences. Automating billing and revenue management processes can help telcos streamline their operations, reduce billing errors, and improve revenue assurance.
CSPs leveraging digital technologies gain a competitive edge by delivering better services, staying ahead of industry trends, responding to customer demands faster, and ultimately outperforming competitors.
CSPs need to be agile in responding to changing market conditions and customer needs to become Digital Service Providers. This involves adopting new technologies and processes that enable faster decision-making and service delivery.
Magik, a complete Customer Value Management and Advanced Analytics solution, helps CSPs optimize customer value journey AI/ML based advanced analytics to offer personalized services.
In today’s digital world, telecom companies are experiencing an upsurge of disruption across the entire supply chain. The telecom sector’s digital ecosystem is undergoing a paradigm shift.
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VP & Head of Marketing
What is a big, audacious goal that you'd like to achieve this quarter?
The ideal goal for any quarter for me is to maximize customer sessions for our product. I believe we have a lot of untapped potential, and by conducting 40 to 50 detailed customer sessions each quarter, we can significantly increase our chances of closing substantial deals.
Your success Mantra is?
Work hard to make things happen. If someone doesn't know how to do something, make them understand first and if not happening then take ownership and get it done yourself.
Your favourite restaurant in your city?
Pepito, Ahmedabad
Your favourite Movie?
Jo Jeeta Wahi Sikandar
Technical Architect
What does an ideal, productive workday look like to you?
I make it a point to write down a to-do list every morning. This is a great tool for both work planning and for identifying deviation.
What is the best piece of advice you
ever got, and who gave it to you?Honor food and avoid tossing it away. I was largely influenced by my grandparents' approach on this.
What do you do to stay fit?
Healthy diet will always keep you out of most wellness concerns.
Your favourite cuisine?
Kerala Cuisine.
AVP – Messaging
Who is someone in the company that you'd like to learn more from?
Rahul Kumar.
What are your work achievements
from the past 2 quarters?
Microservice/container based deployment,
Jira & New GIT implementation.
What makes you excited and motivated to work?
Learning, involvement without pressure.
Your success Mantra is?
Discipline.
Senior Technical Lead
If you have been working on Hybrid mode, tell us what you like about it.
I am working in Hybrid mode.I come to office daily in the afternoon (post lunch) do the coding work. In the mornings, I attend all the meeting calls. This arrangement gives me some time to spend with my daughter, and I can complete all my office work also
How do you manage distractions during the day? Is it a challenge for you
The Hybrid more I have planned above does away with the challenges. My time is divided well and it works efficiently for me.
What is your favorite way to unwind? How do you like to spend your "me time"?
I prefer to listen to songs during stressful times. I spend my "me time" by going for walks and listening to old Tamil songs
What is your Success Mantra?
Once I take up a new work, I divide that work into smaller parts. My daily target then is to close a few of those small parts. This is my no-fal method.
Technical Architect
If you have been working from home, tell us what you are missing.
- Colleagues and the office environment
- Lack of social interaction
- Self-Discipline improvement
- Motivational Challenges
What is your resolution for 2023?
- Contributing majorly towards company growth
- Working towards excel in job role to achieve career aspirations
Words of advice
- Trust your crazy ideas
- You don't have to go fast, you just have to go
Are you an early riser or a late night owl? Share your personal observations of pros and cons for the same.
Yes - Early rising is good for health as well as it keeps you whole day active/energetic. It allows me to plan the day properly.
Senior Technical Lead.
What is one professional skill you're currently working on?
Currently focused on building my reputation as an AWS cloud professional Consequently, I have enrolled in classes for the AWS Solution Architect certification.
What is your comfort food? Do you know how to make it?
I miss the delicious Kannadiga dishes my roommate used to cook when we were stationed in Bangalore. Nowadays I miss the taste and texture of those dishes. Thanks to YouTube I've been whipping up a variety of Karnataka cuisines. My go-to comfort food these days is the plain old khichdi or bisi bele bhach
How do you manage distractions during the day? Is it a challenge for you?
In 2020, Could became a reality, so I started working from my home in Kerala. It is possible, however, to get distracted while at home in many ways. First thing I did was to create a designated working space to keep me focused on my tasks.
What is your favourite way to unwind? How do you like to spend your "me time"?
The weekends are when you'll find me with my nose buried in a kindle. The goodreads reading challenge is something I enjoy doing each year as I am an avid reader. For any fellow readers out there, it is impossible to go wrong with any books from Sarah J Maas or with Katherine Arden's The Winternight Trilogy
Solution Architect
What are your work achievements from the past 2 quarters?
Every day is a new opportunity to learn and grow. Trying to apply the process in regular tasks or wherever achievable.
What makes you excited and motivated to work on a project?
Ownership, Being trusted to make decision, design, and execute the solution.
Flexibility and compliance.
Recognition, and appreciation on the contributions.
Your favourite cuisine?
Filter Coffee.
Your favourite celebrity chef?
My mother, always.
Vice President
If you have been working on Hybrid mode, tell us what you like about it.
Most of the time you spend in chit chat, tea, and lunch when you are in office. So, you end up working less. Jokes apart, there are pros and cons for both Work from Home and Work from Office modes. With back-to-back online meetings I feel being more productive while I work from home, but it lacks interactions with people. To balance it out, I usually go to office when calls are less. This is really helping.
What makes you excited and motivated to work on a project?
Setting up an Ultra-Wide desktop monitor where I can extend two application
screens, one application on iPad and one on
laptop screen. This enables to display
minimum 4 mostly used applications so that I have a better coverage and enables parallel working.
Words of advice
I am no one to give some advice, but one thing which I follow is understanding the fact that I am being smart doesn't define your success, when I work with many smart people together, we succeed.
Be honest - do you prefer working sitting on your bed or on a desk? Why?
Some force kept pulling me to bed till the time proper office room is setup. Once a dedicated office is setup, I am loving working on a desk as there is no bed in the office room.
