Digital banking and payment management represents the future of banking, embracing cutting-edge technology to revolutionize financial services. It covers a wide spectrum of activities, from managing accounts to conducting transactions, all through digital platforms like mobile apps and websites. With features such as mobile payments, peer-to-peer transfers, and advanced financial management tools, it offers individualized customer experiences, making banking more convenient than ever.
Digital Banking empowers banks, fintech and CSPs to enhance customer value and seamlessly transition into the digital era, prioritizing hyper-personalization. Whether it’s mobile banking, omnichannel banking, or multi-channel banking, Digital banking and payment management ensures an enriched customer engagement experience, setting the standard for the future of financial services.
The solution can integrate with payment gateways or processing systems to have access to transaction data and customer information. It can be integrated with accounting or customer relationship management (CRM) systems to offer a comprehensive view of client interactions and financial information.
The solution assists in automated analysis of chargeback claims to assess their legitimacy by matching transaction data with the justifications offered by the cardholder.
The solution has the ability to modify rules and workflows to fit a merchant’s unique business needs.
Solution provides tools for organizing, storing, and retrieving evidence such as order confirmations, shipping records, and customer communication.
Automated alerts and notifications to let users know when new chargebacks are received or when particular actions are necessary.
Dedicated mobile apps or user-friendly mobile interfaces that allow users to manage chargebacks on the go.
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Aureus, a complete Digital Banking and Payments suite unlocks new revenue opportunities for telecom operators, financial institutions, banks to empower their customers.