MarketPlace

Create Delightful Customer Experience

Digital Portal Platform

Digital Portal Platform (DPP) brings together Digital Experience & Commerce capability enabling Enterprises to create delightful shopping experiences for their customers through e-Shops and Marketplaces which also brings the seller community to showcase their products. The Platform is powered by industry leading Software Technologies and applications and enables sellers to offer various Physical, Logical & Virtual products and services to customers with support for extensive set of e- Commerce user journeys across Product Discovery, Shortlist, Add to Cart, Order, Review and more. The.platform supports realization of a host of Customer Digital Front Ends like Responsive Website, Mobile App, PWA (Progressive Web Apps), Kiosk, Social Shopping etc. that deliver optimal Omni-channel customer experiences.

PWA powered websites for delivering App-like experience across form factors

Native SEO capability enabling rapid growth and network effect

Based on industry leading commerce and web development technologies

Prebuilt eCommerce customer journeys for eShop & Marketplace for faster time to market

Make changes to your website on-the-go through sophisticated Website Update capabilities

Designed for scale with support for hosting more than 500,00 products

Support for AI powered Recommendations that result in 70% more conversions

Support for Multi-Tenancy to set up multiple eShops on same backend

Comprehensive Seller Management capabilities offering digital onboarding, virtual storepresence, upsell, cross sell and bundling opportunities

Prebuilt Social Shopping capability to let your customers shop from Facebook & Instagram

PCI-DSS enabled, SSL/TLS compliant, SSO tokenbased authentication and authorization enabling root level high security to platform

Digital Marketplace Platform Features

E-commerce Engine DPP’s E-commerce Engine is powered by industry leading Commerce technologies and supportsrealisation of Enterprise’s own eShop/Digital Store as well as multi-party marketplaces. The platformcomes prebuilt with eCommerce processes enabling zero touch customer journeys (discover, shortlist,buy, return & support), creating personalized offerings, hosting products across categories, supporting multiple payment methods, orchestrating complex fulfilment flows and more

Web CMS The Web Content Management (WebCMS) capability of the Digital Portal Platform is a sophisticated yet easy-to-use enabler that allows even non-technical users to create, manage & publish websites. The module supports creation of Websites for multiple form-factors including but not limited to, desktop, mobile, and tablets through design of standard responsive websites. It has rich media library and also allows user to create their own library, pool of plugins, and SEO capabilities to reach to large mass of audience

Digital Front End The DPP UI layer is powered by leading UI technologies and offers a Headless approach for realisation of various Digital Front-ends like Websites, Apps & PWA (Progressive Web Apps) that offer optimal experiences over a plethora of form factors. The UI layer supports interfacing with rest of DPP modules as well as other Enterprise platforms over REST & GraphQL based APIs

Recommendation Engine Platform hosts an AI (Artificial Intelligence) powered Recommendation Engine that enables enterprises make the most relevant offer recommendations to their customers ensuring they buy what they really need. DPP’s AI powered recommendations helps to drive revenue, optimize inventories and prevent hoarding

MarketPlace Platform enables creation of Multi-Seller Marketplaces allowing Enterprises to unlock newer revenue streams and give an opportunity to smaller sellers to showcase their products. Enterprises can onboard various Sellers/Merchants on the platform and allow them to setup their own virtual eshop, manage their products, manage orders, run promotions, manage shipping, view the Marketplace performance dashboard, request for payment from Enterprises, Manage subscriptions & reviews

Identity & Access Management 6D’s Identity and Access Management (IAM) module maintains digital identities of enterprise’s customers and employees. It empowers enterprises to create user groups and define detailed permissions to allow and deny access to different resources/platforms. It also enables to manage their accounts via multiple channels and set limits around the applications that have access to their account

Mobile Identity Solution Enhance customer experience by preventing drop-offs, increasing retention rates, and boosting satisfaction with Mobile Identity Solution. The streamlined user onboarding ensures a hassle-free registration process. The platform prioritizes user authentication and guarantees secure transactions, instilling confidence in buyers and sellers. Simplified merchant onboarding facilitates easy integration. Minimize financial risks with advanced chargeback prevention. Build trust, optimize marketplaces and deliver superior user experiences.

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