In a race towards digital transformation, CSPs are looking for a foundational change for the growing consumer demands. Navigating information helps enterprises include a comprehensive view of their customers on a real-time basis. A 360-degree CRM system is an indispensable tool helping CSPs understand their customer’s needs and preferences, improving customer satisfaction and loyalty, and… Continue reading Revolutionizing Telecom Operators With CRM 360
The Internet of Things (IoT) technology is taking over the automotive industry. Connectivity will be the core of the next generation of future vehicles. From real-time connectivity to the mapping of information on the roads, low-latency networks with M2M and IoT are allowing the automobile industry to speed-track its transformation. Traditionally, the only way to… Continue reading M2M and IoT: Fueling the Future of the Automotive Industry
The biggest challenge for CSPs today is presenting information most suitable to represent consumer behavior for operations to structure network operations around them. Network Analytics helps in staying ahead of the curve in the market competition by delivering top-notch Customer Experience Management.