The current market is customer-centric creating value around customer lifetime management. Industries are concentrating their activities around their most profitable clients resulting in successful customer retention. Customer Value Management enables telecom companies to create a consolidated framework to identify the most favorable target to implement the right strategies at any given point in time. Big […]
The internet is one of the most transformative technologies created. From connecting smart home applications through your phone to self-driving smart cars, devices through connectivity management in the telecom industry have gotten smarter, more efficient, and critical to success. Through high-speed networks like 5G and high reliability, IoT devices have become more sensitive and intelligent […]
Cyberattacks are becoming more polished, further motivating users to create a secure network structure. Public networks are becoming the most chosen target for hackers and organizations are establishing the right tools and protocols to mitigate the risks. Cyber security involves preventing and detecting the slightest wave of attacks that can have severe repercussions on safety […]
In today’s accelerated environment, logistics are looking for much more than just visibility. Real-time tracking is a key ingredient for successful supply chain implementation. Outdated modes through indirect channels of communication create a lag causing inefficiencies in absence of one of the best sales and distribution platforms. Insights from real-time data can unveil patterns that […]
According to recent statistics, there are more than 5 billion mobile connections in the world, and each device comes with a unique identity number, which is the International Mobile Equipment Identity (IMEI) number. In Africa, about 10-20 percent of mobile phones entering the African networks are counterfeited or cloned. According to Mobilethink, the end of […]
“Alexa, how is the weather outside?” A few years ago, this phrase would have meant a human talking to another named Alexa and enquiring about the weather. But today, we all understand that a human (for a few years at least hopefully!) is interacting with a virtual assistant/chatbot – Alexa – about their trivial to […]
Reshaping Telecom BSS The 5G BSS Platform has the potential of changing the telecom market in a way that previous technologies couldn’t. With of 5g services increased bandwidth and low latency, it’s in the perfect position to provide solid roots for IoT. This increases the OSS and BSS challenge for communication service providers across the […]
Supply chain logistics have adapted to the dynamic nature of the market. Creating operational efficiencies by driving better inventory and logistic administration to secure on time delivery and sufficient remittance to the Point-of-Sale has become obligatory. Creating flexibility in these models is key to adapt to the market niche. 5G and IoT alone are two […]
Wondering about the best kept secret for a successful product implementation? The good news is that there are no silver bullets attached. In most cases, a successful and effective product implementation requires identifying and defining customer needs, formulating checklists of customer’s business requirements, translating them into technical requirements & solutions, and following essential steps to […]
Reimagining Digital Transformation Adapting to digitalized processes and AI has become the new normal for businesses. The radical advancement in communication technology transformed the soporific world into an invigorating global village. The splurge in mobile devices and the ever-increasing data speed have empowered users to groove digitally anytime-anywhere. The monopoly of the internet continues as […]
